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Customer Support & Helpdesk

Draft FAQ Answers in Vtiger CRM with DeepSeek

At regular intervals, the workflow checks Vtiger CRM for questions and a DeepSeek agent drafts FAQ answers back into the CRM.

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What it does

### 🧠 Auto-Answer FAQ Drafts with AI (Vtiger CRM + DeepSeek + LangChain) This workflow runs every 1 minute to: - 📥 Fetch the latest Draft FAQ from Vtiger CRM - 🤖 Use DeepSeek LLM via LangChain to generate a plain-text answer - 📤 Automatically update the FAQ with the answer and mark it as Published --- > 💡 Note: > This workflow uses a custom Vtiger CRM node from the Community Nodes registry. > To install it in your self-hosted n8n: > 1. Go to Settings → Community Nodes > 2. Click Install Node then enter: > bash > n8n-nodes-vtiger-crm > --- > ✅ Perfect for teams that want to auto-fill answers and speed up knowledge base publishing!

The steps

  1. Vtiger
  2. Vtiger1
  3. If
  4. AI Agent
  5. DeepSeek Chat Model
  6. Simple Memory
  7. Schedule Trigger Every n Minutes

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