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Library / Customer Support & Helpdesk

Customer Support & Helpdesk

Run a WhatsApp AI Help Desk with OpenAI

When a WhatsApp message reaches the webhook, an OpenAI support agent answers from company information, logs the issue in Google Sheets and replies through WasenderAPI.

The steps

  1. AI Agent - Customer Support Agent
  2. OpenAI Model1
  3. Conversation Memory
  4. Log Customer Issues
  5. Webhook
  6. Code
  7. Send Message Using HTTP Request
  8. Read Company Basic Information
  9. Read Product Sheet
  10. Read Service Sheet

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