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Library / Customer Support & Helpdesk

Customer Support & Helpdesk

Handle Slack /bug command reports received via webhook

Receives Slack /bug slash command requests via webhook and processes each bug report. Runs every time someone submits the command in Slack.

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What it does

## Needed pre-work: Add a Slack App 1. Visit {{ $env.API_BASE_URL }} click on New App and choose a name and workspace. 2. Click on OAuth & Permissions and scroll down to Scopes -> Bot token Scopes 3. Add the chat:write scope 4. Head over to Slash Commands and click on Create New Command 5. Use /bug as the command 6. Copy the test URL from the Webhook node into Request URL 7. Add whatever feels best to the description and usage hint 8. Go to Install app and click install

The steps

  1. Bug Webhook
  2. Hidden message to add bug details
  3. Create linear issue
  4. Set me up
  5. Get all linear teams
  6. Get linear labels for a team
  7. Set team ID

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