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Customer Support & Helpdesk

Classify WordPress Contact Forms and Draft Replies with Gemini

When a WordPress Contact Form 7 submission arrives, Gemini classifies the message, drafts a reply email in Gmail, and logs it in Google Sheets.

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What it does

# WordPress Contact Form (CF7) Responses and Classification This workflow optimizes the management of inquiries received through a contact form on a WordPress site, automating the process of classification, response drafting, and data storage. This workflow is particularly useful for businesses that receive multiple daily inquiries and want to improve their efficiency in managing customer communications.

The steps

  1. From Wordpress
  2. Set Fields
  3. Google Gemini Chat Model
  4. Message Classifier
  5. Google Gemini Chat Model1
  6. Email draft - Other info
  7. Email writer (Others)
  8. Google Gemini Chat Model2
  9. Google Gemini Chat Model3
  10. Email writer (Order info)
  11. Email writer (Product info)
  12. Email draft - Product info
  13. Email draft - Order info
  14. Save on Sheet (product)

19 steps in total.

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