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Library / Alerts & Notifications

Alerts & Notifications

Notify Customers of Menu Changes by WhatsApp and SMS

Every day, the workflow compares the special menu in Google Sheets with the last version and sends change notifications over WhatsApp, SMTP email and Twilio SMS.

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What it does

## Automatically detects changes in the restaurant's special menu from Google Sheets and notifies customers via their preferred channel – WhatsApp, Email, or SMS (Twilio). ## This ensures real-time updates to all customers about new or updated food offers.

The steps

  1. Send WhatsApp Notification
  2. Daily Menu Update Scheduler
  3. Fetch Special Menu Data
  4. Detect Menu Changes
  5. Generate Menu Alert Message
  6. Fetch Customer Contact List
  7. Merge Menu with Customer Data
  8. Split by Notification Preference
  9. Filter WhatsApp Users
  10. Log WhatsApp Status
  11. Filter Email Users
  12. Send Menu Email
  13. Filter SMS Users
  14. Log Email Status1

17 steps in total.

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