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Customer Support & Helpdesk

Post new Zendesk tickets to Slack threads via webhook

Creates a Slack thread for each new Zendesk ticket as soon as the ticket is created, triggered by a Zendesk webhook.

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What it does

## Sync Zendesk tickets to Slack threads ### Setup 1. Add your Zendesk credential. 4. Activate the workflow so it runs automatically each time a Zendesk ticket is created.

The steps

  1. Get ticket
  2. If Node
  3. Update ticket
  4. On new Zendesk ticket
  5. Create thread
  6. Create reply on existing thread
  7. Configure
  8. Code

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