Library / Customer Support & Helpdesk
Customer Support & Helpdesk
Answer WhatsApp Customer Questions with an OpenAI Agent
When a WhatsApp message arrives, an OpenAI agent crawls your site pages, answers from them, and sends a template message if the 24-hour window has closed.
What it does
# Step by Step Setup Guide ### The technology that powers this AI Agent—continuously crawling, extracting, and generating answers—incurs real operating costs to stay online. ### That’s why the workflow requires an active membership, priced at only \$29 per month. Comparable AI-support platforms charge \$150 – \$500 each month, so with this template you either save a large chunk of that expense for your own business or earn the same amount by reselling the chatbot to clients—while paying just \$29 yourself. *And because the bot pulls fresh information from the site in real time, you never have to “re-train” a model, saving you even more time and money.* Activate your membership here: https://lemolex.gumroad.com/l/ejsnx ### Let's start setting this up step by step: *Total hands-on time: ≈ 15 minutes* 1. Activate the tools with the membership generated key: - Go to the membership link to get your key. - Copy the key (e.g 6F0E4C97-B72A4E69-A11BF6C4-AF123456) and paste it in the body parameters of list_links and get_page (tools): *Name: auth-token* *Value: 6F0E4C97-B72A4E69-A11BF6C4-AF123456* (example) 2. Customize for Your Company: - Copy the Root URL of your company's website (Home Page). - Open the AI Agent node and inside the System Message, change the following values: [Company Name] with your company name (e.g [Company Name] -> Facebook) [https://www.your-company-url.com] with your company Root URL that you copied before. Check for these 2 values along the entire text. - Go back to the tools list_links and get_page and paste the Root URL inside the body parameters, specifically: *Name: url* *Value: https://www.your-company-url.com (e.g https://www.facebook.com) 3. Connect your credentials: - Go to the OpenAI Chat Model node and connect your OpenAI credentials. - Go to the Postgres Users Memory node and connect your Supabase credentials. A tutorial for this: https://youtu.be/6w5f_jsPYSQ?si=MPdXYUjxv3fghQPj&t=105 (Minute 1:45 to 5:00) - Go to the WhatsApp nodes "WhatsApp Trigger", "Send Pre-approved Template Message to Reopen the Conversation" and "Send AI Agent's Answer" to connect your credentials. A tutorial for this: https://youtu.be/ZrhTQle55LQ?si=MO_leooogO9KchCV - Go to the "Send Pre-approved Template Message to Reopen the Conversation" and select the template message under the "Template" parameter. *If you don't want to use this feature (not recommend
The steps
- AI Agent
- list_links
- OpenAI Chat Model
- WhatsApp Trigger
- cleanAnswer
- get_page
- 24-hour window check
- If
- Send Pre-approved Template Message to Reopen the Conversatio
- Send AI Agent's Answer
- Postgres Users Memory
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