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Customer Support & Helpdesk

Support Customers on WhatsApp with Gemini and Google Docs

When a WhatsApp message arrives via WhapAround, a Gemini agent answers from a Google Docs knowledge base, respects the 24-hour window and logs to Sheets.

What it does

# WhatsApp AI Assistant No Business Verification Required Instant activation with full WhatsApp Group support. Instantly answer WhatsApp questions using your internal documents. No AI training required. *Skip the complex WhatsApp Business Cloud API setup - WhapAround solve that problem for you.* ## How It Works Your assistant reads a live Google Doc, processes incoming WhatsApp messages, generates AI responses using OpenAI/Gemini, and sends replies automatically. ## Requirements - WhapAround Account: https://whaparound.pro/ (eliminates need for WhatsApp Business Cloud API configuration) - Google Doc with your business content - API Key: OpenAI or Gemini - Database (optional): PostgreSQL memory setup - https://www.youtube.com/watch?v=JjBofKJnYIU ## Quick Setup 1. Add your Google Doc ID to the Docs node 2. Connect WhatsApp webhook (follow provided guidance) 3. Map the message field 4. Connect your AI provider (OpenAI/Gemini) 5. Test with a live message ## Professional Setup Services Need help with implementation? We provide: - Easy WhatsApp connection (bypass WhatsApp Business Cloud API complexity entirely) - Google OAuth & document structure - AI model configuration - Custom branding & tone - Logging & escalation systems Contact: andrea@jamot.pro | WhatsApp: +16508665016

The steps

  1. AI Agent
  2. cleanAnswer
  3. 24-hour window check
  4. If
  5. Google Gemini Chat Model
  6. Prepare Prompt
  7. Google Sheets
  8. Date & Time
  9. company's knowledge
  10. Simple Memory
  11. WhapAround - Listeing
  12. WhapAround - Respond Message
  13. WhapAround - Respond Template

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